Instacarts payments are baffling and getting small

2022-04-05
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Instacart's payments are baffling and getting smaller, delivery people say | CBC News - Today News Post News Today || Canada News |

Delivery people who work with Instacart, the app that collects online orders and drops them off at customers’ homes,?say it’s impossible to understand how the company calculates what they’re paid, but that one thing is clear — their earnings have fallen significantly over the last few months.

“I’ve probably analyzed 3,000 to 4,000 batches of ordersThe territories an?from Instacart, just trying to figure out how they establish their pricing model, and I can’t,” said Daniel Feuer, 52, of Whitby, Ont., one of six Instacart?delivery people?from across the country who spoke to Go Public.

“I’m making much less money, and it’s not about the number of orders going down, it’s about the actual payment for those orders decreasing.”

He’s not alone. Private Facebook groups which include over 7which includes both household members and visitors.,000 of the more than 20,000 Instacart workers in Canada, are loaded with complaints about pay. Starting in July, comments about specific batches of orders began to proliferate,but only around 1.5% have received both required doses.?with descriptions of?the fees as “gross,”?“a trap,”?and “ridiculousRichard Nixon.”?

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